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Statement

1–10

1

Learns from experience to improve performance

2

Helps others learn from experience

3

Views change as an opportunity

4

Encourages and supports the ideas of others

5

Understands that values drive behavior

6

Defines roles and responsibilities of people and processes

7

Creates a clear vision of the future

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Statement

1–10

8

Respects the values and differences in others

9

Effectively resolves disagreements

10

Separates the person from the issue

11

Provides tools to help others

12

Creates a safe environment for the exchange of ideas

13

Builds others’ confidence

14

Recognizes and rewards performance

#

Statement

1–10

15

Encourages and supports innovation

16

Uses an effective planning process

17

Uses a process to define and evaluate goals

18

Effectively organizes resources to achieve work objectives

19

Effectively delegates

20

Utilizes time effectively

21

Includes others in the group decision-making process

#

Statement

1–10

22

Listens for understanding

23

Seeks suggestions and input from the team

24

Asks questions to gain information

25

Encourages feedback to build understanding

26

Expresses information clearly and concisely

27

Uses evidence to support ideas

28

Persuasively communicates point of view

#

Statement

1–10

29

Quickly and emphatically admits personal mistakes

30

Leads by example

31

Provides direction for the future

32

Effectively manages the performance of others

33

Coaches others to higher levels of performance

34

Builds problem-solving skills in others