Purpose:
To ensure children who report feeling unwell are taken seriously, observed appropriately, and communicated about clearly—without overreacting or minimizing concerns.

SITUATION

A child reports they “don’t feel well,” but:

  • No fever is present

  • No exclusion symptoms are observed

  • Child may appear tired, quiet, or off routine

Parents expect awareness and communication, even when no medical action is required.

CORE PRINCIPLES

  • Children’s feelings matter—even without symptoms

  • Observe first, react appropriately

  • Communicate clearly and neutrally

  • Avoid minimizing or diagnosing

  • Document observations, not assumptions

STEP-BY-STEP PROCEDURE

STEP 1: Acknowledge the Child

Teacher Responsibilities

  • Respond calmly and reassuringly

  • Do not dismiss or alarm

Approved Language to Child:
“Thank you for telling me. Let’s sit for a moment and see how your body feels.”

STEP 2: Health Check & Observation

  • Take temperature per policy

  • Observe for:

    • Lethargy

    • Change in behavior

    • Complaints of pain

    • Nausea or discomfort

  • Allow rest and fluids as appropriate

STEP 3: Monitor & Support

  • Continue to observe throughout the day

  • Provide comfort and routine support

  • Re-check temperature if needed

STEP 4: Parent Communication

Who Communicates: Teacher or Director

Approved App / Verbal Message:
“[Child’s name] shared that they weren’t feeling well today. We checked their temperature, and no fever was present. They rested briefly and were able to participate in activities, and we’ll continue to monitor.”

STEP 5: Escalation Criteria

Notify the Director and parent immediately if:

  • Fever develops

  • Child vomits

  • Symptoms worsen

  • Child becomes lethargic or distressed

STEP 6: Documentation

  • Document:

    • Child’s statement

    • Temperature check

    • Observations

    • Support provided

Example Entry:
“Child reported not feeling well. Temperature checked—no fever. Rested briefly and returned to activities. Continued monitoring.”

WHAT STAFF MUST NEVER DO

  • Say “You’re fine”

  • Ignore the child’s concern

  • Diagnose or speculate

  • Delay notifying parent if symptoms change